常见问题 根据现象判断故障 -- CDROM/DVD类 (Troubleshooting CD and DVD dri-联想乐享知识库

常见问题 根据现象判断故障 -- CDROM/DVD类 (Troubleshooting CD and DVD drive issues - ThinkPad ) 问题:光驱 Applicable Countries/Regions Worldwide Service Hints & Tips IPT language= javascript type=text/javascript> <br><br> This page has automated features! You can use the automated features on this page by installing a special free plug-in. This one-time installation will not affect your computer's performance or compromise your privacy or security. Install the automated content plug-in Test your CD-ROM CD-RW or DVD drive after performing each step. Some of these steps may not apply to your computer. CD drive door will not eject Note: Drive letter access (DLA) software fixes the CD drive door locking or not ejecting. CD and DVD drive troubleshooting DVD movie playback troubleshooting CD and DVD recording troubleshooting CD and DVD drive troubleshooting Verify the disc media used.Try multiple original discs (not burned copies) which are clean and free of scratches. See Information about CD and DVD media.Note: Dark colored discs such as black may be more difficult to read. Verify that the disc is seated properly in the CD-ROM CD-RW or DVD drive. Verify that the drive is seated properly in the ThinkPad system by reseating the drive.If another similar machine is available then verify that the drive works in the other machine and that the other drive works in this machine.Notes: The CD-ROM CD-RW or DVD drives cannot be removed in ThinkPad G40 and R50e systems. Shut down remove the power cord and remove the battery from the ThinkPad system before removing the CD-ROM CD-RW or DVD drive. Go to Ultrabay device (CD-ROM CD-RW or DVD drive) removal and installation instructions Verify that the latest BIOS for the ThinkPad system has been installed.Note: Embedded controller may require updating. Click here to view the latest BIOS files for all ThinkPad systems. Verify that the latest firmware updates for the drive have been installed. Go to download page for CD and DVD drives Test the CD-ROM CD-RW or DVD drive for errorsNote: Diagnostic testing will require an audio or data CD. Run the PC Doctor diagnostics for all current ThinkPad A G R T X series systems. On selected ThinkPad systems PC Doctor for DOS is available by pressing the F11 key or the Access IBM button during startup to access the predesktop menu area. If these methods are not available for your system then PC Doctor for DOS may be downloaded. This DOS version requires two or more floppy diskettes depending on the ThinkPad system. Go to download page for PC Doctor Run the test in Easy-Setup for ThinkPad 600 600E770 770E/ED 770X and 770Z systems. Press and hold the F1 key then turn on the computer. Hold the F1 key until the Easy-Setup menu appears. If a password prompt appears type the correct password. Select Test. Click the CD-ROM-1 or DVD-1 symbol to run the basic test. The results will be displayed as blue OK or red error codes. Press the Ctrl-A keys to select the advanced tests. Click Exit and then click Exit a